Why you need device testing for smartphones in China

2022/07/28 | 3 mins

Providing a seamless user experience among your Chinese customers and target markets can be a daunting task. To avoid unwanted bugs and slow load times, it's important to constantly monitor how users view you online, or how they get to experience your apps. In this digital age, most users consume products and services through their mobile phones.

Data shows that there were 1.63 billion cellular mobile connections in China at the start of 2022. And according to the IDC Worldwide Quarterly Mobile Phone Tracker, 74.2 million smartphones shipped in China in 2022 Q1. It also shows the following brands owning much of the smartphone market share in China:

  • OPPO - 18.5%
  • Honor - 18.2%
  • vivo - 17.9%
  • Apple - 16.7%
  • Xiaomi - 14.9%
  • Others - 13.7%

OEMs and other mobile companies in China are aggressively pushing for 5G-capable devices. Outside China, there are only two dominant operating systems used on mobile devices--Android and iOS. However, with Apple coming in fourth place, it means more than 5 different brands are being simultaneously used in the mobile space to access a variety of online services.

Related article: The best social media apps for reaching customers in China

This could be a logistical nightmare if you are trying to launch a new app or even a new website within China, that's why it becomes almost imperative to find a partner to help you with testing and validation prior to your launch. All of these brands have their own software tweaks, their own hardware features which may affect the way your website or app is experienced among users. And there's no telling which devices will be popular among your users.

Faced with a number of variables that could potentially impact your launch, it's advisable to use a combination of manual and synthetic testing for China's rapidly changing mobile environment to ensure compatibility and optimal performance.

So what can you do with manual testing? Using this method, our local testing engineers carry out the website and app testing with actual devices which have been configured to work within the settings you need. You can also customize specific solutions that monitor China-approved browsers to see how your websites can be viewed across these top smartphone brands. You can minimize the effort and time needed to set up these tasks by partnering with us. We will also provide you with the statistical data you need to analyze the results. We can also perform benchmark testing to help you get a better understanding of the overall landscape. Meanwhile, synthetic testing allows you a more customized approach to targeting bugs and applying fixes. Unlike manual testing, synthetic testing lets you create a simulated environment where you can have control groups. For example, you can replicate app crashes with a certain number of users from a smartphone brand so you can look into the details of why such errors occur. Synthetic testing is also a good way of keeping your website or app working 24/7 and constantly checking upload and download speeds, as needed.

To learn more about succeeding in China, check out our other articles.
If you want to learn more about testing in China, check out our solutions.

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